BEYOND THE IMPLEMENTATION
JGA GoldCare
Fulfillment Support Services
JGA team members are experts with the Manhattan Associates, WMOS, WMi, SCALE, OMS, TMS, and LMS solutions.
We have you covered when it comes to monitoring, maintaining, and supporting your teams and your supply chain fulfillment systems.
Our GoldCare product suite
HypercarePlus
Post implementation services
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PeakPlus
Peak season support
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HelpCare
Help desk services
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Our Post Deployment Support Services include:
- Systems Monitoring / Scripts
- First Line of Defense for Issue Triage
- Diagnostics and Issue Resolution
- Database Tuning (on-prem)
- Query/Index Optimization
- Purge & Archive for Database
- SDN Installation
- Configuration & Optimization